January 21 – It seems everyone’s talking change these days. Good thing considering where we are; who wants to stay broken and trillions in debt? We hear about how change is coming. How we need to change our business practices. How advertising agencies need to change to stay relevant in the digital era. Or how [...]
Posts tagged as:
Change
Are your company’s employees allowed to talk authentically about their company with customers? To have real conversations? To find the answers to customers questions rather than just read from approved talking points? Believe it or not there are companies that won’t let their employees engage with customers. There are companies that only let approved people [...]
{ 1 comment }
Until last weekend, it had been several years since I’d walked across the campus of my undergrad alma mater, the University of Oregon. Noting the changes on campus – positive ones, I must admit, it struck me that most of these students were born when I was attending there. While I’m the parent of a [...]
